3 Ways Generative AI Will Reshape Customer Service This is why keeping a human reviewer in the loop, whether it’s a service agent or knowledge expert, will be important for the foreseeable future. Nearly seven years ago, Salesforce launched Einstein for Service to give agents AI-powered capabilities. These have included recommended next-best actions and responses …
5 Examples of Fantastic Chatbot UI + Design Tips However, with the introduction of more advanced AI technology, such as ChatGPT, the line between the two has become increasingly blurred. Many AI chatbots are now capable of generating text-based responses that mimic human-like language and structure, similar to an AI writer. Human-computer communication moved from …
What Are Conversational Interfaces? The Ultimate Guide Read More »
How to choose the best chatbot name for your business Apart from the highly frequent appearance, there exist several compelling reasons why you should name your chatbot immediately. Keep scrolling to uncover the chief purposes of naming a bot. At Kommunicate, we are envisioning a world-beating customer support solution to empower the new era of customer …
Chatbots for Retail: What Are They and How Retailers Can Use Them to Spark Sales You can simply drag and drop the building blocks using these nodes, then connect them to create a chatbot conversation flow. So—how can you easily install an ecommerce chatbot on your website? Also, they can even evaluate if a user …
Shopping Bots: The Ultimate Guide to Automating Your Online Purchases WSS Read More »
Generative AI in insurance to take off within 12-18 months: expert In the dynamic landscape of the insurance sector, staying competitive requires harnessing cutting-edge technologies. One such innovation is the utilization of generative AI models, which have revolutionized the way insurance companies handle data, assess risks, and develop products. In this article, we will explore …
Generative AI in Insurance: Top 7 Use Cases and Benefits Read More »
